CEO, DAVID C. DILL
David C. Dill was born and raised in Michigan where he played baseball for Michigan State University before transferring to Oakland University to complete his studies in Marketing and Finance. David loves his home state and still spends much of his time there, although he relocated to Denver, Colorado, in 2002.
Following his ambition in finance and dedication to the customer, he worked as a Private Wealth Manager for Huntington National Bank before founding and incorporating Synergy Appraisal Services in 1996 with one simple premise: To provide exceptional Customer Service that is uniquely designed to meet the specific business needs of each Client.
The customer has always been David’s focus. Understanding that service is only part of the winning formula for his customers, David also became an early advocate of implementing a quality control function to mitigate risk and strengthen credit quality. As part of Synergy’s commitment to quality, it performs QC Completeness Checks on every report before delivery. David’s passion for excellent service, consistent quality and regular client interaction has endeared him to Customers.
PRESIDENT, GILES HOFACER III
Giles Hofacer III has effectively managed Synergy’s appraisal Quality Control Reviewers, as Chief Appraiser, for over seven years and has risen to his current role as company President. Giles manages the entire Valuation side of Synergy Appraisal Services with staff appraisers and independent fee appraisers to ensure high standards for appraisal quality, compliance, communication, and service are fulfilled for our customers.
Giles grew up in Michigan and went into Sales Management in Philadelphia after college. He built, and later sold, his first company after establishing sales offices in three cities. He began his appraisal career in Miami, specializing in high-end and complex properties, quickly becoming the top producer in the firm. He started his own appraisal firm thereafter and soon expanded to a staff of 15 appraisers. Borrowers and Realtors loved working with Giles, who used his technical skills to produce credible appraisals and reviews while providing great customer service, too. His appraisal expertise, extensive review experience, problem-solving and leadership skills empower Giles to add value to the Synergy team.
CHIEF APPRAISER, Brian W. Carlson, SRA, AI-RRS
Brian W. Carlson, SRA serves as the Chief Appraiser for Synergy Appraisal Service. Mr. Carlson has 20 years of experience in the appraisal industry, including 10 years as the director of a private appraisal firm. Brian adds seasoned industry experience to the Synergy management team in the operations side of appraisal management and quality control. As a field appraiser, Brian specialized in complex/jumbo, ERC/relocation and loss mitigation valuation. He is a proud native of Okemos, Michigan and served in the active U.S. Army Infantry for six years. Brian is an SRA designated member of the Appraisal Institute and is a Certified Residential Appraiser in Michigan.
VICE PRESIDENT OF OPERATIONS, DIANNE FORBUSH
After attending the University of Wisconsin, and completing a degree in zoology, Dianne moved to Colorado eventually finding her way into the mortgage finance area. She, like most that find their way into the industry, rarely start on the path of mortgage finance in school. She joined Synergy Appraisal Services as Director of Operations in May 2006, after working previously in the mortgage services industry and now focuses her attention to lead the Finance and Human Resources side of our business. She spends much of her time Finance (specifically Payables and Receivables) to ensure all parties are paid timely and compliantly. Her organizational skills, love of spreadsheets, and keen attention to detail empower her to manage finance and human resources effectively. Dianne likes to solve problems and help people be successful. She enjoys the pleasure of working closely with customers, employees, and vendors alike!
VICE PRESIDENT, APPRAISAL SERVICES, JAMES MORRIS
James Morris joined Synergy Appraisal Services as National Account Manager in July 2011. He was born in Florida and grew up in West Virginia. He completed a double-major in neuroscience and philosophy at Oberlin College in Ohio. James took an unlikely path into the mortgage lending industry in 2005 after locating to Ann Arbor, Michigan to manage appraisers for TSI Appraisal, the appraisal management company of Quicken Loans. He believes that mortgage lending is an important economic sector that directly impacts the lives of everyone in America.
He approaches work with passion for applied ethics, respect for other professionals, and pride in exceeding customer expectations. He specializes in creating managed appraisal solutions that benefit customers and appraisers alike. James believes that working as a team – with appraisers, clients, and coworkers – outstanding results can be achieved. James is an extraordinarily intelligent professional with many years’ experience working to ensure a positive customer experience for agents, borrowers, and lenders. He leverages his broad base of experience to Synergy’s Vendor Relations area.
FULFILLMENT DIRECTOR ERIKA PARKER
Erika Parker currently serves as the Fulfillment Director for Synergy. She has worked with the appraisal industry for 19 years. Her educational background includes a Master’s Degree in Strategic Management and a Bachelor’s degree Business Administration from Davenport University.
Erika loves the close communication Synergy encourages between team members—whether in person or virtual. For her, customer service is providing a compliant and tangible way of connecting with clients and appraisers. One of her highest compliments comes from clients who are overwhelmingly confident in their working relationship with Synergy after years of service.
Erika has volunteered her time teaching Sunday school classes since she was a teenager and loves the rewarding experience of watching children grow and develop. She is a movie buff who frequently adds to her extensive collection.