CEO, DAVID C. DILL
David C. Dill was born and raised in Michigan where he played baseball for Michigan State University before transferring to Oakland University to complete his studies in Marketing and Finance. David loves his home state and still spends much of his time there, although he relocated to Denver, Colorado, in 2002.
Following his ambition in finance and dedication to the customer, he worked as a Private Wealth Manager for Huntington National Bank before founding and incorporating Synergy Appraisal Services in 1996 with one simple premise: To provide exceptional Customer Service that is uniquely designed to meet the specific business needs of each Client.
The customer has always been David’s focus. Understanding that service is only part of the winning formula for his customers, David also became an early advocate of implementing a quality control function to mitigate risk and strengthen credit quality. As part of Synergy’s commitment to quality, it performs QC Completeness Checks on every report before delivery. David’s passion for excellent service, consistent quality and regular client interaction has endeared him to Customers.
PRESIDENT, GILES HOFACER III
Giles Hofacer III has effectively managed Synergy’s appraisal Quality Control Reviewers since 2009 and rose to Chief Appraiser in 2015 and to company President two years later. As the company president Giles leads with the Synergy Win, Win, Win philosophy for all parties involved. The client, the appraiser and Synergy Staff. The approach ensures success by bringing everyone together with the goal of high standards for appraisal quality, compliance, communication, and a service focus.
Giles grew up in Michigan and went into Sales Management in Philadelphia after graduating from Lake Superior State University. He built, and later sold, his first company after establishing sales offices in three cities. He began his appraisal career in Miami, specializing in high-end and complex properties, quickly becoming the top producer in the firm. He started his own appraisal firm thereafter and soon expanded to a staff of 15 appraisers. Borrowers and Realtors loved working with Giles, who used his technical skills to produce credible appraisals and reviews while providing great customer service, too. His appraisal expertise, extensive review experience, problem-solving and leadership skills empower Giles to lead his team and provide support for all of Synergy’s clients.
VICE PRESIDENT OF OPERATIONS, DIANNE FORBUSH
Dianne Forbush was born and raised in Wisconsin. After attending the University of Wisconsin – Madison, she later moved to Colorado. Dianne joined Synergy Appraisal Services in May 2006, after working previously in the mortgage services industry. Currently, as the Vice President of Operations, Dianne is responsible for ensuring that all of Synergy’s departments, processes and technical systems work harmoniously with each other, to maintain compliance, maximize efficiency, and provide excellent customer service.
Dianne also manages Synergy’s human resource department and focuses much of her time on Benefits Administration and Compensation. She provides leadership for Synergy’s financial functions, too, such as Accounts Payable & Accounts Receivables. Her organizational skills, love of spreadsheets, and keen attention to detail empowers her to manage operations effectively. Dianne likes to solve problems and help people be successful. She enjoys the pleasure of working closely with customers, employees, and vendors alike!
VICE PRESIDENT, APPRAISAL SERVICES, JAMES MORRIS
James Morris joined Synergy Appraisal Services as National Account Manager in July 2011. He was born in Florida and grew up in West Virginia. He completed a double-major in neuroscience and philosophy at Oberlin College in Ohio. James took an unlikely path into the mortgage lending industry in 2005 after locating to Ann Arbor, Michigan to manage appraisers for TSI Appraisal, the appraisal management company of Quicken Loans. He believes that mortgage lending is an important economic sector that directly impacts the lives of everyone in America.
He approaches work with passion for applied ethics, respect for other professionals, and pride in exceeding customer expectations. He specializes in creating managed appraisal solutions that benefit customers and appraisers alike. James believes that working as a team – with appraisers, clients, and coworkers – outstanding results can be achieved. James is an extraordinarily intelligent professional with many years’ experience working to ensure a positive customer experience for agents, borrowers, and lenders. He leverages his broad base of experience to Synergy’s Vendor Relations area.
FULFILLMENT DIRECTOR ERIKA PARKER
Erika Parker serves as the Fulfillment Director for Synergy. She has worked with the appraisal industry for 19 years. Her educational background includes a Master’s degree in Strategic Management and a Bachelor’s degree in Business Administration from Davenport University.
As Fulfillment Director Erika ensures standard operating policy and procedures are being implemented across all departments. She loves the close communication Synergy encourages between team members—whether in person or virtual. For her, customer service is providing a compliant and tangible way of connecting with both clients and appraisers. Erika strives for business relationships where customers are overwhelmingly confident in their working relationship with Synergy after years of service.